Yes! And® Blog

133 Encourage Action

Yes! And… Creative Gorilla # 133 How do you  innovate and maintain the operation? Use Sprint Actions “Great acts are made up of small deeds” – Lao Tzu, Chinese Philosopher Are your people struggling to effect change and run the operation? Some of you may be the type of person to pull out a toolkit at first sight of a drawer knob dropping off or other domestic issue. To my discredit, I can always find something more interesting to do and many jobs build up before begrudgingly, I complete them. However, when our bathroom door hinge recently developed a very high-pitched squeal that grated on the teeth, I lubricated it quickly with WD40. It was easy and the WD40 was handily under the kitchen sink (that had a knob on the door). I wish I could write an article about a tool that cures management issues as easily as WD40 cures many household issues, however, the squeaky door hinge provides a good analogy. When a management team has a “to do” list of more pressing things to do, it takes a very squeaky issue to replace an action on the list. However, I am sure most of you have sat in meetings and created a large list of additional actions to add to the already full “to do” list. Many people are enthusiastic and accept the actions; others are pressured to take them. It is no surprise though that people often fail to take actions because the issue is not squeaky enough. This is especially the case when new actions are about creating change and the existing actions are dealing with... read more
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