Yes! And® Blog

117 Use the Strategy Canvas…

Yes! And Blog #117 Help shape your team strategy more simply with the Strategy Canvas… “I never cry about what I don’t have. I’m always positive. I am happy with the team I have and I am confident that we can do well.”  Fabio Capello, former England football coach and optimist How is your strategy setting? Many of you may be itching for the World Cup to be over (and one or two for it to start), however, Spain’s win in the 2010 World Cup triggered an idea for an article, so bear with me….. On the TV back in 2010, pundits were discussing what had to be done to enable England to win the World Cup. It seems that a Critical Success Factor (CSF) for  Spain, is that they have many times more qualified football coaches than any other country in Europe, so helping to produce more skilled footballers. By chance the same day, I was designing a workshop for a client in which I used a tool called a Strategy Canvas, which is worth sharing with you. How do you use the tool? It requires a number of steps: Detail a preferred future by asking, “What does our strategic success look like to our customers and key stakeholders?” You might like to draw a picture and then document  this. Identify the five to six CSFs that you must deliver to achieve this preferred future; Discuss if they really are critical to success and whether collectively they will enable you to achieve success On a scale of 1 – 10, for each CSF, describe how you would know... read more

8 Be a creative leader

YES! AND…blog # 8   “You have the capability to lead. Even if others are not yet ready to follow you can still lead yourself. You can be a leader of one.”    John Brooker inspired by the words of Tony Robbins Do you want to be a creative leader? I once attended an Anthony Robbins weekend “seminar”. It was an awesome event. I can best describe it as a self development rock concert, so may I suggest before you read on, you put on the music that most makes you want to dance round the room screaming “Yes”. Tony is a motivational coach. He has a lot of thoughtful information to impart, delivering it with an enthusiasm that fires up 12000 people (and that’s before the fire walk). One point he made that resonated with me I have written as the quotation above. Read it again. Does this ring true with those of you trying to enhance creativity and innovation in your organisation but finding it a challenge?   At times, that challenge can daunt you, especially if others are not yet ready to follow. If others are unwilling, there is still something you can do. You can focus on you leading you to be consistently creative, to build your own creative climate and to lead by example. Here are six ideas to be your own creative leader. You might like to develop this list to suit you. Develop a vision for what your work place or home life will be like when YOU are being truly creative and innovative. What will it look, feel, sound, taste and... read more

96 Facilitate people to communicate effectively

YES! AND…Blog 96 “Whatever people say or do, assume positive intent. You will be amazed at how your whole approach to a person or problem becomes very different.” – Indra Nooyi, CEO of PepsiCo How might you help people communicate more positively? On a course,  my colleague, Caroline, had asked people to volunteer to tell the group their favourite “moan”.  Jason, a dog owner, regaled us with his moan about irresponsible dog owners who let their dogs poop on the pavement, fail to keep them under control and risk them attacking other dogs. Fast forward two days. Out riding my bike on the cycle track around the local lake, I crossed over a small bridge, started up the hill and wham! A bundle of black and white furry Collie came hurtling towards me, barking furiously, with its owner chasing it. Dogs have chased and barked at me before on my bike and I have had no issue, usually stopping to pet them. However, before I could stop, this delightful Collie decided to bite my calf. Perhaps the Collie’s a vegetarian and in my fluorescent yellow jacket and black shorts I resembled a banana; whatever the cause, I managed to fend it off until the owner controlled it. She voiced an apology and I rode off, smiling at the irony of being bitten after hearing Jason’s story. Caroline had asked people to “moan” because she wanted to demonstrate a technique called Positive Intent, which is designed to help people avoid being dragged in to a negative discussion. This technique is based on a presupposition from Neuro Linguistic Programming that every behaviour... read more

133 Encourage Action

Yes! And… # 133 How do you  innovate and maintain the operation? Use Sprint Actions “Great acts are made up of small deeds” – Lao Tzu, Chinese Philosopher Are your people struggling to effect change and run the operation? Some of you may be the type of person to pull out a toolkit at first sight of a drawer knob dropping off or other domestic issue. To my discredit, I can always find something more interesting to do and many jobs build up before begrudgingly, I complete them. However, when our bathroom door hinge recently developed a very high-pitched squeal that grated on the teeth, I lubricated it quickly with WD40. It was easy and the WD40 was handily under the kitchen sink (that had a knob on the door). I wish I could write an article about a tool that cures management issues as easily as WD40 cures many household issues, however, the squeaky door hinge provides a good analogy. When a management team has a “to do” list of more pressing things to do, it takes a very squeaky issue to replace an action on the list. However, I am sure most of you have sat in meetings and created a large list of additional actions to add to the already full “to do” list. Many people are enthusiastic and accept the actions; others are pressured to take them. It is no surprise though that people often fail to take actions because the issue is not squeaky enough. This is especially the case when new actions are about creating change and the existing actions are dealing with operational issues... read more